Frequently Asked Questions
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REISSUE is an online vintage store specialising in rare runway pieces.
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We want you to be entirely happy with your purchase from REISSUE. If that isn’t the case, we are happy to offer a refund. Please contact us via the form on our site to request a return. Our terms are below:
Returns must be requested within 72 hours of delivery.
The item must be returned in the same condition as when it left us, with tags and packaging intact.
Once your return has been accepted, we must receive the item back within 5 working days.
Shipping charges are to be covered by the buyer, unless a fault has been reported.
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REISSUE guarantees authenticity of all pieces. If you have any questions, please get in touch via the form on our website.
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If you have a special piece that needs a new home, we’ll handle it for you. Our consignment service takes care of everything, from cleaning and photography to delivery. Contact us to find out more.
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Looking for a particular vintage piece? We love the hunt. Get in touch and we’ll see what we can do.